Head of Retail, GANT

March 8th, 2016

It’s important to us that our programme is innovative and gives real tangible results to work with. Insight Market Research has given us clear insight into the experience we provide which has led to big improvements in the execution of our service. They are extremely professional and I would have no hesitation in recommending them to any business looking to run a tailored mystery shopping programme.

Other News

The InsightFUL shopper, Its all about the experience…

The InsightFUL Shopper Blog I have had some very memorable experiences lately when out shopping, and unfortunately some very poor experiences. Whilst recently out shopping for a new car I visited several local sales dealers to view different models. Now, I am not one to shy away from asking questions and gaining eye contact but ...

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October 18th, 2016

Customer Service Week 2016

During the first week in October 2016 (03rd -07th) we will see an international celebration of the importance of customer service during Customer service week. Every year thousands of companies across the world celebrate customer service week and embrace and acknowledge what a key part to every business customer service is. It was originally started ...

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September 26th, 2016

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