National Rental Manager, Enterprise Rent-a-Car

March 8th, 2016

We approached Insight Market Research Ltd regarding mystery shopping in Germany as a result of a successful project they were already running in the UK. They have since been carrying out research for us on a weekly basis throughout our entire network of German branches and the quality of the services they provide has always been first class. I would have no hesitation in recommending them to anyone requiring a cost effective and flexible mystery shopping provider.

Other News

The InsightFUL shopper, Its all about the experience…

The InsightFUL Shopper Blog I have had some very memorable experiences lately when out shopping, and unfortunately some very poor experiences. Whilst recently out shopping for a new car I visited several local sales dealers to view different models. Now, I am not one to shy away from asking questions and gaining eye contact but ...

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October 18th, 2016

Customer Service Week 2016

During the first week in October 2016 (03rd -07th) we will see an international celebration of the importance of customer service during Customer service week. Every year thousands of companies across the world celebrate customer service week and embrace and acknowledge what a key part to every business customer service is. It was originally started ...

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September 26th, 2016

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